Return & Refund Policy

Thank you for shopping with Southern Caboose Co. Boutique! We want you to love every purchase. If something isn't quite right, we're here to help.

Returns

We accept returns within 14 days of the delivery date. To be eligible for a return, items must be:

Unworn and unwashed
In original condition with tags still attached
Free of perfume, deodorant, pet hair, or any other signs of wear

Sale Items

All sale items are final sale and are not eligible for return or exchange. No exceptions.

Non-Returnable Items

The following items cannot be returned or exchanged:

Intimates, bodysuits, and swimwear
Accessories (jewelry, scarves, hats)
Sale items
Items marked as final sale

How to Initiate a Return or Exchange

To start a return or exchange, please email us at hello@southerncabooseco.com with your order number and reason for return. We'll respond within 2 business days with instructions.

Please do not send items back without first contacting us.

Refunds

We do not offer refunds to the original payment method. Approved returns will be issued as store credit only. Store credit never expires and can be used on any future purchase.

Exchanges

We're happy to exchange eligible items for a different size or color, subject to availability. If your preferred item is unavailable, store credit will be issued instead.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for lost return packages.

Questions?

If you have any questions about your return or exchange, please reach out at hello@southerncabooseco.com. We're happy to help!